Toilets backing up, sewage in the tub, or wastewater in the yard? Call for emergency septic service in Lubbock, Smyer and surrounding areas, including nights and weekends. Arrival depends on your location and availability. We assess the cause and explain the service options before work begins.
Open 24/7. Family owned. Licensed and insured.
Call to discuss emergency service availability.
as of October 2026
“The nicest people ! They saves us tonight!! It was so late and they were here so quickly ! Did the best job! Very kind people ! So thankful!!!!”
“Josh came out to clean out our septic tank and did a great job. His pricing was very fair, he was respectful, and he took the time to make sure the job was done right. We really appreciated his honesty and hard work. It’s great to find someone who takes pride in what they do. I highly recommend Josh and Duckies Septic Company to anyone needing septic service!”
“Duckies was great! Went online to get a quote got a call back the next day and they were able to work around my schedule. Showed up when they promised and had my septic tank cleaning super fast. I would highly recommend you give them a call.”
Real photos from real calls. Here is how it goes from the moment you pick up the phone.
Call any time, including nights and weekends. We ask where the tank is and what you are seeing, then talk through timing.
We pump the tank to the floor and assess the cause of the backup. Timing and any additional work depend on system condition and access.
We explain the findings and any recommended follow-up work. Ask about before-and-after photos for your service visit.
While the truck is on the way.
Stop all water in the house. Toilets, showers, sinks, the washer. Every gallon has to come back up somewhere.
Keep kids and pets away from any wet spot over the tank or drain field.
If you know where the lids are, clear a path for the hose. If you do not, that is our job.
Have the phone handy.
If you keep running water, the lowest drain in the house fills with what went down the toilet, and by tonight it is surfacing in the yard. Stopping the water buys you hours.
Emergency pumping gets the house working. Then we look for the cause, because a tank that backed up this week will back up again if the reason is still there.
Same high-powered vacuum as a routine pump-out, working fast. Sludge, scum and liquid all come out.
A rotted baffle or a cracked outlet pipe lets solids into the drain field. If we see it, we tell you.
Standing water or a soggy field means the backup was not just a full tank. That needs a plan, not another pump-out.
Overdue tank: see you in 3 to 4 years. Damaged pipe or clogged line: we quote the repair and you decide.
One slow fixture is usually a clog in that one drain. Every drain at once is the septic system. Answer two questions.
One sink, tub or toilet backing up on its own is usually a clog in that one drain line inside the house, not the septic system. If every drain is slow or the lowest one is backing up, that is the tank or the line to it. Call and describe it; we will tell you which one it sounds like.
Everything slow at once, or the lowest drain filling up, is the tank or the line to it. Stop the water and call.
Lids open, and the answer is obvious in a minute.
Emergency calls are quoted on the phone like every other call. Nights and weekends are quoted up front too, before the truck moves. How pricing works
Call for emergency service in Lubbock, Smyer and surrounding areas, including nights and weekends. We discuss timing when you call.
Stop using all water in the house: toilets, sinks, showers and the washing machine. Every gallon that goes down has to come back up somewhere. Keep kids and pets away from any wet area over the tank.
If the tank was simply overdue, yes, drainage comes back as soon as it is empty. If a damaged pipe or a clogged drain field caused the backup, pumping buys time and we will tell you what the real fix is.
Yes, call for emergency service at night and on weekends. Routine pump-outs are scheduled during the day.
If only one fixture backs up, the clog is in that line. If every drain stops at once, or the lowest drain fills when you run water elsewhere, the problem is the tank or the line to it. Use the checker above.
Same number, any hour.
A person answers 24/7, or send this and we call you back.
We’ll contact you to discuss your request and scheduling. For urgent service, please call.
